Customer Care Team

Service From our Family to Yours

Need to talk to someone about your current insurance policy?  At Walsh Duffield, we have a dedicated customer care team comprised of 7 local professionals from our Buffalo, Rochester and Medina offices – available to assist you with your personal insurance questions.

Our customer care team is here to help you:

  • Answer questions about billing, plan changes, price increases
  • Connect with your insurance carrier
  • Handle third party requests (banks, car dealerships, etc.)

Call Us Today

Talk to a Walsh Duffield
Representative.

800.853.3820

Contact Us Online

Send Walsh Duffield
an email.

Email Us
Please note, coverage cannot be bound or amended without written verification by an agency representative.

Your Customer Care Team

 

Katherine Belinky

Service Account Representative
Personal Lines
716-362-7382
KBelinky@WalshDuffield.com

 

Elizabeth Monahan

Service Account Representative
Personal Lines
716-362-7303
emonahan@walshduffield.com

 

Joann Sellers

Service Account Representative
Personal Lines
585-798-9152
jsellers@walshduffield.com

Ryan A. Vara

Service Account Representative
Personal Lines
716-362-7381
rvara@walshduffield.com

 

Nancy Zeis – IIA

Service Account Representative
Personal Lines
716-362-7371
nzeis@walshduffield.com